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OVERLAB | Quality First. Trust Always.

Quality and Compliance Policy

OverLab Quality and Compliance Promise

At OverLab, quality is central to how we operate and to the confidence our customers place in us. It guides our decision-making, product selection and service delivery, ensuring consistency, reliability and long-term value.

We are committed to continuous improvement through structured quality management practices that strengthen our people, processes and operations. By applying recognised best practices in quality and compliance, we maintain high standards across our supply chain and deliver laboratory products that professionals can trust.

Our Commitment to Quality and Compliance

At OverLab, we are committed to delivering laboratory supplies that meet applicable safety and quality standards, satisfy customer needs and consistently meet high quality standards. Our objective is to deliver reliable, practical solutions that create value for our customers through strong technical expertise and effective quality management.

This commitment is achieved through the continual improvement of our Quality Management System and by upholding the following principles across all areas of our operations:

  • Ensuring the competence, awareness and ongoing development of our personnel

  • Maintaining a strong customer focus through effective communication and service delivery

  • Applying risk-based thinking to support objective decision-making and operational effectiveness

We comply with all applicable standards, legal obligations and codes of practice relevant to our services. All employees are expected to understand and follow the company’s quality and compliance policies, reinforcing our shared responsibility for excellence.

Senior Management Team
30 Nov 2025